Shipping and Delivery Policy

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 Delivery Coverage

We deliver to a wide range of countries, ensuring global access to our products.

  • European Union (EU)
  • United Kingdom (UK)
  • Switzerland
  • Norway
  • United States (USA)
  • Canada
  • Australia

Order Processing Time

We aim to prepare your order for shipping as quickly as possible:

  • Standard Products: Shipping occurs on the same or next business day after payment confirmation.
  • Personalised Products (e.g., engraved items): These require additional preparation time, typically 2–3 business days, before shipment.

 Couriers and Estimated Delivery Times

The delivery times listed below are estimated and may be subject to change depending on the region and any potential customs procedures.

I. European Union (EU)

Shipping Method Description Estimated Delivery Time*
Economy Mail (Standard Mail) A more budget-friendly option, but slower and less reliable for tracking. 5 – 15 business days
UPS Standard Recommended courier service: fast, reliable, and fully tracked. 2 – 5 business days

II. United Kingdom (UK)

  • UPS Standard: Fast and reliable courier service.
    • Estimated Delivery Time*: 5 – 10 business days

III. Other European Destinations (Switzerland, Norway)

  • UPS Standard: Fast and reliable courier service.
    • Estimated Delivery Time*: 5 – 10 business days

IV. North America and Australia (USA, Canada, Australia)

  • UPS Standard: Fast and reliable courier service.
    • Estimated Delivery Time*: 5 – 30 business days

⚠️ Important Information Regarding International Shipments (Outside EU)

* Please note that the stated delivery times are estimates. They may be extended, particularly for shipments subject to customs procedures (this applies to all countries outside the European Union).

Customs Fees: Shipments sent outside the European Union may be subject to customs duties, import taxes, and other fees imposed by the destination country. The customer is responsible for settling all additional charges related to customs clearance.

Shipping Costs

I. European Union (Standard Mail Service)

The costs below apply to the Economy Mail (Standard Mail) service to the EU, based on weight classes.

Item Weight  Shipping Cost
Up to 500 grams (gr) 11
Up to 1 kilogram (kg) 11
Up to 2 kilograms (kg) 18
Up to 5 kilograms (kg) 28

II. European Countries (UPS Standard)

The costs below apply to the UPS Standard courier service for all European countries we ship to (including EU, UK, Switzerland, and Norway). All costs are stated in Euros (€).

Weight Item Shipping Cost (€)
Up to 0.500 kg 15 €
Up to 1 kilogram (kg) 18 €
Up to 2 kilograms (kg) 25 €
Up to 5 kilograms (kg) 30 €

III. North America & Australia (UPS Standard)

The costs below apply to the UPS Standard courier service for the United States, Canada, and Australia.

Weight Item Shipping Cost
Up to 1 kilogram (kg) 38
Up to 2 kilograms (kg) 48
Up to 5 kilograms (kg) 100

IV. Australia(UPS Standard)

The costs below apply to the UPS Standard courier service for Australia.

Weight Class Shipping Cost
Up to 1 kilogram (kg) 65,00
Up to 2 kilograms (kg) 80,00
Up to 5 kilograms (kg) 95,00
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